Contact Us

Get in Touch with Additron

ADDITRON LTD
No 12, The Tube,
86 North Street
Manchester, M8 8RA
United Kingdom

Phone: +44 7450110109
Email: info@additron.co.uk
Website: www.additron.co.uk

Business Hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday – Sunday: Closed

Customer Support:
For product enquiries, technical support, and order assistance, please contact our team via email or phone. We aim to respond within 24 hours.

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CONTACT US FOR ANY QUESTIONS

    Frequently Asked Questions

    Will I receive the same product that I see in the picture?

    Yes, all product images represent the actual items as closely as possible. Minor variations in color or packaging may occur due to lighting or batch differences.

    Where can I view my sales receipt?

    Once your order is placed, you will receive a confirmation email with full details. If you cannot find it, please check your spam folder or contact our support team.

    How can I return an item?

    You can request a return within 14 days of receiving your order. Please contact us with your order details, and we will guide you through the return process.

    Will you restock items indicated as “out of stock?”

    Yes, we regularly restock popular items. Availability may vary depending on supplier timelines. You can contact us for estimated restock dates.

    Where can I ship my order?

    We currently ship across the United Kingdom. For international shipping enquiries, please contact us directly.

    Do you provide technical support for your products?

    Yes, our team offers support for product selection, setup, and troubleshooting to ensure the best printing results.

    Are your products quality tested before shipping?

    Yes, all products are carefully inspected and quality-checked before dispatch to ensure consistency and reliability.

    How fast is your shipping within the UK?

    We offer fast UK dispatch, and most orders are delivered within 1–3 working days depending on location.

    Are your materials compatible with all 3D printers?

    Our materials are designed to be compatible with most standard FDM and resin 3D printers. If you are unsure, our team is happy to assist.

    What should I do if I receive a damaged or faulty product?

    If your item arrives damaged or faulty, please contact us within 48 hours with photos, and we will resolve the issue promptly.

    Is it safe to buy from Additron?

    Yes, we use secure payment systems and provide reliable customer support to ensure a safe and smooth shopping experience.